Contact Us

Beaumont Laboratory Customer Service Departments:


800-551-0488  •  Royal Oak, Troy, Grosse Pointe & Farmington Hills
800-245-3725  •  Dearborn, Wayne, Trenton & Taylor


We are available 24 hours a day, seven days a week, providing quality, timely and personalized service as needed. The customer service team provides detailed support, assisting with a wide range of technical questions, and prompt client notification of assays that cannot be performed due to concerns about specimen integrity or insufficient volume for testing.

Become a Client

If you wish to become a Beaumont Laboratory client or would like more information regarding our services, please follow the link below. Once your request is submitted a Beaumont representative will contact you promptly. Thank you for choosing our laboratory for your patient care.


Become a Beaumont Laboratory Client

 

 



Laboratory Courier Service

The courier team at Beaumont Laboratory provides secure, reliable, and timely transport of the specimens with convenient daily delivery schedules as well as STAT services for the surrounding metropolitan Detroit area.

  • 800-551-0488, Option 1
    Beaumont Laboratory: Royal Oak, Troy, Grosse Pointe and Farmington Hills
  • 800-245-3725, Option 2
    Beaumont Laboratory: Dearborn, Wayne, Trenton and Taylor
Courier Hours
  • Monday – Friday:
    Routine and STAT Service, 8:00 am – 9:00 pm, EST
  • Saturday:
    Routine and STAT Service, 8:00 am – 7:00 pm, EST
  • Sunday:
    Routine and STAT Service, 8:00 am – 7:00 pm, EST

Holiday Hours: No routine client pickups on New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas.

Laboratory Billing Offices

The Laboratory billing offices provide clients with complete, accurate, and easy-to-understand billing statements. Itemized invoices include the date of service, patient name, CPT code, test name, and testing charge.

The Laboratory Billing Office can also be contacted by email: Patient_financial_resources@beaumont.org

Beaumont Laboratory Billing:

Call 248-577-9600
Monday – Friday, 8:00 am – 4:00 pm, EST


Insurance Participation List

Help & Support

Our Customer Service provides personalized and timely service. IT is staffed 24 hours a day, seven days a week. They can help with the subject matters below and many more.

  • Specimen Collection and Testing
  • Test Results
  • Reporting Methods
  • IT support for EHR Interfaces
  • Testing Add-On Requests
  • Courier Pick-Ups
  • Pathology Inquiries
  • Supply Requests


800-551-0488 •  Royal Oak, Troy, Grosse Pointe & Farmington Hills
800-245-3725 •  Dearborn, Wayne, Trenton & Taylor

Client Services can also be contacted by email with
non-urgent matters:  blcustomerservice@beaumont.org